Why Work With Us
We pride ourselves on being the best in the business. Our number one focus is our employee’s where we offer great career progression opportunities and a fantastic benefits package .
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We are Talk 2 - O2’s biggest Franchise, we’re well established and successfully operate a large number of O2 retail stores across the whole of the UK, engaging with nearly 400 employees in the roles of Sales Advisors, Sales Floor Managers, Store Managers and Senior Managers – we are a great team of people to work with!
Talk 2's 7 core values is a statement of our brand excellence – for all our staff, these are words we live our working lives by without compromise:
We pride ourselves on being the best in the business. Our number one focus is our employee’s where we offer great career progression opportunities and a fantastic benefits package .
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High performing, self-motivated and engaged team member who is clear on what great in-store performance and customer service looks like. Working as part of a team to deliver store targets.
As part of a leading brand we offer a differential customer experience. You can play your part in this by getting to know our customers through having great conversations and understanding their needs and what they want so that you can sell the right product and service to them.
Making every day better for our customers through personal experiences that count.
Your job is to help create a high performing, motivated and engaged team through leading, coaching, and inspiring.
You will encourage team members to love the job they do and make sure they are having great conversations with our customers to understanding their needs using LEAP, so they sell the right product and service to them. Making every day better for our customers through personal experiences that count.
You will also manage individual’s performance and develop the team to achieve and improve on business targets, store standards and compliance.
You will look for ways to make sales soar, drive efficiencies and be an inspirational leader and role model to the team.
Head office support include the following departments;
Marketing, Learning & Development, Human Resources, Finance, IT & Data, Call Centre, Maintenance, Risk & Operations, Sales.
All departments work in line with the business objectives and our 7 core values, supporting all stores across the estate.
We are looking to recruit ambitious and dynamic individuals to join our team. Our passion, pride and our drive has proven to be a winning combination enabling the company to grow into a successful and a desirable employer. The hard work and dedication put in by our people has resulted in Talk 2 being able to deliver both outstanding customer service and sales performance year after year. Our people are at the heart of everything we do! Come join us.
Once your application has been submitted, a member of the team will review your application and get back to you promptly. Our recruitment team are always contactable and happy to answer any questions you may have.
What do our team love? What keeps them engaged and motivated? Why should you follow in their footsteps?
Having only recently joined the company, I feel my HR knowledge has expanded greatly. I have learnt a lot in a short space of time, being trusted to get along with my tasks. I have had full support from my Managers from the first day. I look forward to gaining more experience and progressing further within the company.
I have had the pleasure of working at Talk 2 for 2 and a half years now. It has been filled with challenges, successes and no two days being the same. I am grateful to all my colleagues who had contributed to my journey. I have been able to grow professionally and this wouldn't have been possible without everyone's support.
After working for Talk 2 for many years in various development roles I've enjoyed several aspects of the company. A stand out for me has been the variety of people I've been able to work with from store teams to senior management. The wealth of skills and perspectives this has exposed me to has been invaluable in my own professional development.
I have worked here at the Head Office in the Call Centre for a number of years, I have worked with a number of people from within the business and can honestly say I love working here. The staff are friendly and knowledgeable, so help is never hard to find. I am passionate about the products we sell and have had plenty of support throughout my journey both within the job role and personally. The targets are reasonable, and the bonus structure is clear. There are progression opportunities within the business with regular emails with the internal vacancies across the whole business.
I recently joined the sales team in the head office, and in the two months I've worked here I have learned a lot about sales. The support in my training from the team and the manager has been fantastic and thorough, with the whole team all making sure I was all ready to sell within my training period. The whole team is very friendly, from my first day I have been welcomed to the company with open arms and made to feel as part of the team. The pay for the job is very fair, and the bonus scheme for the sales team is clearly laid out and fair also.
Throughout my time at Talk 2 I have always loved the people who I’ve worked with and the development that I’ve received from the company. Going from Sales Advisor to Sales Floor Manager helped me progress my career and further develop my skills as a salesperson. I am currently doing an apprenticeship to educate me on how to further develop my team and myself. I cannot thank Talk Talk enough for the opportunities they have given me. I have also met some amazing people during my journey with Talk Talk, it’s a real team-based environment and that’s what I love!
Hello! My name is Josh, and I am the Sales Floor Manager for the O2 store in Cirencester. I have been with the business for 5 years now and I can honestly say each day has been different. From different challenges to meeting different people, every day is unique. In addition to my sales floor support, I enjoy the learning and development side of the role. My line manager gives me the freedom to run various training session in a way that I feel suits the team. It is exciting for me to see team member’s flourish. The culture in the store is always professional but fun! A typical day has its challenges but is very rewarding.
